Privacy Policy
Last updated: October 13, 2025
Café de Volcán (“we,” “our,” “us”) operates cafedevolcan.com and valturas.com (the “Site”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our Site, subscribe to our newsletter, or otherwise interact with us.
1. Information We Collect
We collect only the information necessary to provide and improve our services:
Contact Information: name and email address when you sign up for our newsletter or contact us.
Usage Data & Cookies: analytics data (such as browser type, pages visited, and time spent on site) collected via cookies or similar technologies.
We do not collect payment information, sensitive personal data, or geolocation data through this Site.
2. How We Use Your Information
We use collected information to:
Send newsletters and updates (with your consent).
Analyze website traffic and improve performance.
Respond to your inquiries.
Comply with legal obligations or enforce our terms.
We do not sell or rent your personal information.
3. Cookies and Analytics
We use cookies to enhance your browsing experience and understand how visitors use our Site.
These may include:
Necessary cookies: essential for the Site to function.
Analytics cookies: such as Google Analytics or similar, to help us analyze traffic trends.
You can manage or disable cookies in your browser settings.
By continuing to use our Site, you consent to the use of cookies as described in this policy.
4. Legal Basis for Processing (EU Visitors)
If you are located in the European Union, we process your personal data under one or more of the following legal bases:
Consent: when you subscribe to our newsletter.
Legitimate interest: for analytics and improving our Site.
Legal obligation: when required to comply with applicable law.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes above or comply with legal requirements. You may unsubscribe from newsletters at any time, and your contact details will be removed from our mailing list.
6. Data Sharing and International Transfers
We may share limited data with service providers (e.g., email marketing, analytics) under strict confidentiality agreements.
Because we operate in Panama, your data may be transferred and stored outside the EU.
We ensure such transfers are protected by appropriate safeguards, including contractual clauses consistent with GDPR standards.
7. Your Rights (EU and EEA Users)
You have the right to:
Access, correct, or delete your personal data.
Withdraw consent at any time (unsubscribe link in every email).
Object to or restrict certain processing.
Lodge a complaint with your local data protection authority.
Requests may be submitted to: privacy@cafedevolcan.com
8. Data Security
We maintain administrative, technical, and physical safeguards to protect your information from loss, misuse, or unauthorized access.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date. Continued use of the Site indicates acceptance of any changes.
10. Contact Us
For privacy-related questions, contact:
Café de Volcán, Valturás
Volcán, Chiriquí, Republic of Panama
📧 privacy@cafedevolcan.com
Terms of Service
Effective Date: October 13, 2025
These Terms of Service (“Terms”) govern your use of cafedevolcan.com and valturas.com (“Site”) operated by Café de Volcán.
By accessing or using the Site, you agree to be bound by these Terms.
1. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms.
You must not attempt to disrupt, hack, or misuse the Site or its content.
2. Intellectual Property
All content on this Site—including text, graphics, logos, and images—is the property of Café de Volcán and Valturás or its licensors and protected by applicable intellectual property laws.
You may not reproduce, modify, or redistribute materials without prior written permission.
3. Newsletter and Communications
When you subscribe to our newsletter, you consent to receive occasional updates, offers, or stories related to our brand.
You may unsubscribe at any time using the link in each email.
4. Disclaimer
The Site’s content is for general informational and promotional purposes.
We make reasonable efforts to ensure accuracy but do not guarantee completeness or reliability.
Your use of the Site is at your own risk.
5. Limitation of Liability
To the fullest extent permitted by law, Café de Volcán and Valturás and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of this Site or reliance on its content.
6. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for their content, policies, or practices.
7. Governing Law
These Terms are governed by the laws of the Republic of Panama, without regard to conflict of law principles.
For EU visitors, this does not limit any mandatory consumer rights under local EU law.
8. Changes to Terms
We may update these Terms from time to time.
Your continued use of the Site after updates constitutes acceptance of the revised Terms.
9. Contact
Questions about these Terms can be sent to:
📧 legal@cafedevolcan.com