SMS, MMS, and RCS consent disclosure for Café de Volcán.

Collection Point

Mobile consent is collected through the Founder’s Club / loyalty invitation form.

Café de Volcán collects phone numbers for loyalty, account, order, support, and cart reminder mobile messaging through the live Founder’s Club web form at /founders-club.

Before form submission, the visitor must actively check the account and service mobile consent box shown with the disclosure language below. Cart reminder consent is collected through a separate unchecked box on the same form.

Consent Language

The website presents separate mobile consent statements at collection.

The following disclosures are the approved website opt-in text for mobile messaging:

By checking this box and submitting, you agree to receive SMS / MMS / RCS messages from Café de Volcán regarding Founder’s Club confirmations, account updates, order or delivery updates, and customer-service notices at the number provided. Msg frequency varies. Msg and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.

By checking this separate box and submitting, you agree to receive SMS / MMS / RCS cart reminders from Café de Volcán for items left in your shopping cart at the number provided. Msg frequency varies. Msg and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.

Message Scope

This consent path is limited to Café de Volcán account, loyalty, order, support, and cart reminder messaging.

Café de Volcán may offer SMS / MMS / RCS messaging for Founder’s Club/loyalty confirmations, account-status updates, order or delivery updates, customer-service notices, and separately opted-in cart reminders for items left in a shopping cart. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

This opt-in path is not used for third-party promotions, affiliate messaging, purchased lists, or unrelated marketing campaigns. Broader promotional mobile campaigns require separate consent and channel configuration.

When a visitor opts into mobile messaging, we may process the provided phone number, consent timestamp, related form context, and messaging-delivery metadata to send Founder’s Club/loyalty confirmations, account updates, order or delivery updates, customer-service notices, prevent abuse, and maintain compliance records. If the visitor separately opts into cart reminders, we may also process cart or checkout context to send reminders for items left in a shopping cart.

Our website may use first-party cookies, session identifiers, cart records, checkout events, and similar website technologies to keep track of items a visitor places in a shopping cart, including when the visitor leaves the site before completing checkout. Where the visitor has opted into mobile messaging that includes cart reminders, this cart activity may be used to determine when to send a cart reminder message by SMS, MMS, or RCS.

All personal information categories described in our Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging opt-in data and consent will not be sold, rented, shared with affiliates, or disclosed to affiliated or unaffiliated third parties for their own marketing or messaging purposes. This information may be disclosed only to communications aggregators, carriers, and service providers that support message delivery, verification, fraud controls, compliance records, and customer support. We do not use this transactional messaging consent path as a blanket consent for promotional SMS marketing.

Sample Messages

Representative mobile messages are listed here for reference.

• Café de Volcán: We received your Founder’s Club invitation. We’ll text important account updates here. Reply STOP to opt out.
• Café de Volcán: Your account update is ready. Review your status here: {{link}} Reply STOP to opt out.
• Café de Volcán: Your order {{order_number}} has shipped. Track delivery here: {{link}} Reply STOP to opt out.
• Café de Volcán Support: We replied to your support request. View the update here: {{link}} Reply STOP to opt out.
• Café de Volcán: You left something in your cart. Complete your order here: {{link}} Reply STOP to opt out.

Automated Responses

Welcome, HELP, and STOP responses identify Café de Volcán and explain support and opt-out controls.

Opt-in confirmation

Welcome to Café de Volcán mobile messages. Msg & data rates may apply. Message frequency varies. Reply HELP for help or contact support@cafedevolcan.com. Reply STOP to opt out.

HELP response

Café de Volcán: For help, contact support@cafedevolcan.com or visit https://www.cafedevolcan.com/legal/messaging-consent. Reply STOP to opt out. Msg & data rates may apply.

STOP response

Café de Volcán: You have successfully unsubscribed. You will not receive any more SMS, MMS, or RCS messages from us. Reply START to resubscribe.

Support

Visitors can opt out or request help through standard messaging controls.

For help, reply HELP or contact support@cafedevolcan.com. Reply STOP to opt out.

Privacy details are available in the Privacy Policy.